1. Does Foot Armour provide original products since we get so much discount?

 

Yes! In FootArmour, we promise every product that are being group sold is 100% original. We insist that to provide the highest quality service standard and original goods is our top priority. Low Prices and great deals. Also, since we don’t have high cost stores and related overhead, we can pass the savings on to you! 

Official Flagship Store in Foot Armour definition: 

We partner with the brand owners and distributors to carry out brand flagship store in Foot Armour. By providing 100% original assurance, we are also a window of promotions between brands and consumer! Check out our flagship stores in Foot Armour constantly and miss no more promotions! 

 

2. How to make a payment?

 

FootArmour supports iPay88. iPay88 MYR Gateway currently is the best, safest and award-winning online payment gateway that facilitates online merchants or e-commerce merchants' online store in Malaysia to process online transactions in Ringgit Malaysia currency ( MYR ) in large extent and securely. 

 What if I don't have any debit / credit card, or I have difficulties on making payment online? 

You can choose "Manual Transfer" when you check out. Then, write to admin@footarmour.com.my about your payment and order ID.

 Bank Name: Public Bank
Account Name: FOOT ARMOUR (M) SDN BHD
Account No. : 3100-233-213

Bank Name: Maybank
Account Name: FOOT ARMOUR (M) SDN BHD
Account No. : 501128-165238 

 

3. Shipping Fee

 

Foot Armour provides Buy 2 Free Shipping to West Malaysia. 

Shipping calculation as below:

West Malaysia – RM7.00 for Poslaju and Skynet courier service for single item purchased. 

East Malaysia - RM11 for Poslaju courier service. Free shipping is entitled for above RM150 in a single receipt.

Other than this. 

We have now provided Ta-Q-Bin service for those who want to receive during weekend and holiday. RM10 flat rate shipping fee is collected in order to use this awesome Japan courier service. Ta-Q-Bin will only be available to West Malaysia as they has yet to expand their service to East Malaysia.

 

4. When will I receive my purchase?

 

Our customers called it "Flash Shipping"! 
Foot Armour aims to deliver within the time agreed upon at purchase. Under normal circumstance, you will be able to receive your purchase within 1-3 working days.

However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. Our aim is to have your items shipped out from our warehouse as fast as possible but for some circumstances that we are unable to control like courier service delays, emergency out of stock. 

Please do not hesitate to let us assist you further by email us at admin@footarmour.com.my

 

5. How do I return an item?

 

We want you to absolutely love your Foot Armour purchase. If you'd like to return or exchange an item, we will do everything we can (within reason) to make you looks more even gorgeous.

Please e-mail to us with the following format of Refund Application Form:

Name: FOOT ARMOUR Account/email address

Address: Telephone / Handphone 

Order No:

Product Name:

Receive Date:

Return Date:

Reason: (For feedback purposes)

Price:

Postage/Mailing Cost: (Please attach a copy of postage receipt/document) *Photocopied of D.O / Receipt are required Once completed, please email to us at admin@footarmour.com.my If you have any difficulties or problems, please do not hesitate to contact us at 03-12345678. Our administrator will contact you once the confirmation of your D.O/Receipt and then refund in full within 7 days.

 

6. How can I check on the status of my order?

 

Please check on "My Order". After we have posted out your order, we will change your Order status from "Paid" to "Posted" with a Skynet/Poslaju tracking number attach.

 

7. How can we sell on Foot Armour?

 

We always on the lookout for shoes supplier and brand corporation "Contact Us". Please write to us, our member will response to you as soon as possible.

 

8. How can I track my parcel?

 

Our Official Express Service Partner: Skynet Express/Poslaju

Every order status will be updated from "Paid to Posted" when your purchase has been posted out. 

Parcel can be tracked at www.poslaju.com.my, www.skynet.com.my , www.taqbin.com.my